EXPERIENCE AUDIT

KNOWLEDGE GIVES THE POWER TO BEST SERVE YOUR GUEST.

The Real-Time Experience Audit platform gives you immediate insight into the moment in time interactions of guests at your event and helps you answer the question "Are we executing in the way that we aspire to?" Similar to a traditional secret shop, but with flexibility to customize and deep dive into scenarios that matter most to you. We provide the custom tool and you use auditors that encompass your current or target fans to test the experience.  By harnessing this real-time feedback you can make informed decisions, enhance operational processes, and optimize your guest experience.